Readers & Accessories

Frequently asked questions

  • A smart card resembles a credit card in size and shape, but inside it is completely different. First of all, it has an inside- where a normal credit card is a simple piece of plastic. The inside of a smart card usually contains an embedded microprocessor. The microprocessor is under a gold contact pad on one side of the card. Think of the microprocessor as replacing the usual magnetic stripe on a credit card or debit card. The smart card applications could be; identity of the customer, library card, e-wallet, keys to various doors, etc... And only one card can be issued to an end-entity for all these applications. Smart cards hold these data within different files as you will read, these data is only visible to its program depending on the operating system of the card. To protect the consumer, businesses all around the world have invested in smart card with extensive online mainframe-based computer networks for verification and processing.

  • The following steps will guide you how to safety remove your card reader:

    1. Find the green arrow icon in the system task tray.
    2. Right click on the icon and select safety remove hardware.
    3. Select the USB flash drive you want to remove, mostly it shows with USB mass storage device, then select the USB mass storage after the massage dialog comes out.
    4. Click ok.
    5. Safety remove message will appear immediately in the right corner of screen.
    6. You can remove your USB flash drive from the USB port now.
  • Following steps will show you how to confirm your smart card service:

    1. In windows 98 & Me, please click start and then click run. Type msconfig command and enter. Check is there any Scardsvr.exe service activated, if not, please visit Microsoft Smart Card base component to install the package.
    2. In windows 2000 or XP, please enter control panel and click Administrative Tools, then click services, you will find a smart card services. Entering the smart card services to make sure it had been activated, if not, please to activate it.
    3. In windows vista or 7, please enter control panel, click System and Maintenance, then click Administrative Tools, click services, you will find a smart card services inside. Entering the smart card services to make sure it had been activated, if not, please to activate it.
  • To use Pretec ExpressCard SDXC Reader you should install a driver on your operating system to obtain the best performance. The driver CD will included in the package.


    Note 1: Please safely remove the memory card from your ExpressCard SDXC reader to prevent data loss.

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